ST77 Privacy Policy – Your Data, Protected

ST77 is an online gaming and sports betting platform operating at st77.pro, providing services to players in Pakistan. This Privacy Policy describes how ST77 ("we", "us", "our") collects, uses, stores, and protects the personal information of registered players and site visitors.

By registering an account on ST77 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of the ST77 Terms and Conditions.

If you have any questions about how your data is handled, you can reach our support team at [email protected] at any time.

ST77 collects personal data through your registration, account activity, payment transactions, and your interactions with the platform. Below is a breakdown of the categories of data we collect and why.

ST77 does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is required for identity verification.

The personal data we collect is used for the following purposes:

• Account management: Creating and maintaining your ST77 player account, processing logins, and managing account settings.
• Identity verification (KYC): Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years.
• Payment processing: Handling deposits in PKR via JazzCash, Easypaisa, Raast, bank transfer and card payments, and processing your withdrawal requests.
• Customer support: Responding to your queries, resolving disputes, and maintaining a record of our communications with you.
• Fraud prevention and security: Detecting and preventing multi-accounting, bonus abuse, money laundering, and unauthorised access to accounts.
• Platform improvement: Analysing how players use ST77 to improve the experience, fix bugs, and develop new features.
• Responsible gaming: Monitoring play patterns to identify signs of problem gambling and enabling the delivery of responsible gaming tools and reminders.
• Marketing communications: Sending promotional emails or notifications about bonuses, PSL season offers, and new games — but only where you have opted in to receive them. You can opt out at any time.

We will not use your data for any purpose beyond those listed above without first notifying you and, where required, obtaining your consent.

ST77 processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the services you have signed up for — running your account, processing bets, and managing payments.
• Legal obligation: Some data processing is required to comply with applicable legal requirements, including anti-money laundering (AML) rules and know-your-customer (KYC) obligations.
• Legitimate interests: We process certain data — such as technical and usage data — based on our legitimate interest in operating a secure, fraud-free platform and improving the user experience.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your consent. You can withdraw consent at any time without affecting the lawfulness of any processing carried out before withdrawal.

ST77 does not sell your personal data. We share it only in the following circumstances and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, Raast, banks, and card processors receive the financial data required to execute your transactions.
• Identity verification providers: Third-party KYC services receive your identity documents to confirm your identity against their verification systems.
• Fraud prevention services: Specialist providers may receive device and behavioural data to help us detect and prevent fraudulent activity on the platform.
• Technology providers: Companies that provide infrastructure, hosting, analytics, or customer support tools may process data on our behalf under strict data processing agreements.
• Legal requirements: We may disclose data if required to do so by law, regulation, court order, or in response to a legitimate request from a competent authority.

All third parties with whom we share personal data are required to handle it in accordance with applicable data protection standards and to use it only for the specified purpose. We do not permit our service providers to use your data for their own marketing purposes.

All financial transactions on ST77 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, a local bank transfer, or a card, the relevant payment details are shared directly with the respective payment processor to execute the transaction.

ST77 does not store your full card numbers, JazzCash PINs, Easypaisa credentials, or internet banking passwords. Payment credentials entered during a transaction are handled directly by the payment provider's secure systems and are not retained on ST77 servers.

ST77 does retain transaction records — including amounts, dates, payment method type, and transaction status — for accounting, dispute resolution, and legal compliance purposes. These records may be retained for a period required by applicable financial regulations.

ST77 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the site.

Essential cookies are required for the platform to work at all — they maintain your login session, remember your language preference, and keep your account secure. These cannot be turned off without breaking the platform's functionality.

Analytics cookies help us understand which pages and features are used most often, how long sessions last, and where technical errors occur. This data is aggregated and anonymised where possible.

Preference cookies remember your platform settings so you do not have to reconfigure them on every visit.

Marketing cookies are used only where you have given consent and are used to show you relevant promotional content. You can manage your cookie preferences through the cookie settings panel on the site or through your browser settings.

Blocking essential cookies may prevent you from logging in or using key platform features. Blocking analytics or marketing cookies will not affect your ability to play or transact.

ST77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable legal and regulatory obligations. The general principles we follow are:

• Active accounts: Data is retained for the lifetime of your account plus a minimum period after closure to comply with AML, KYC, and financial record-keeping requirements.
• Transaction records: Financial transaction data is retained for the period required under applicable financial regulations, typically a minimum of five years from the date of the transaction.
• Identity documents: KYC documents are retained for the period required by applicable identity verification obligations following account closure.
• Support communications: Emails and chat records are typically retained for up to two years to support dispute resolution and quality assurance.
• Marketing data: If you opt out of marketing, your email address is retained on a suppression list to ensure we do not contact you again.

Once a retention period expires, personal data is securely deleted or anonymised so it can no longer be associated with you.

ST77 implements technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols across all platform connections.
• Encryption of sensitive data at rest, including identity records and payment references.
• Access controls limiting which staff members can view personal data and under what circumstances.
• Regular security reviews and monitoring of platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised login.

While ST77 takes data security seriously, no digital system can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, ST77 will notify affected players as quickly as practicable.

You also have a role to play in keeping your account secure. Use a strong, unique password for your ST77 account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access.

As a registered ST77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account username and a description of your request.

• Right of Access

  You can request a copy of the personal data ST77 holds about you. We will provide this within a reasonable timeframe.

• Right to Rectification

  If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. Some changes may require re-verification.

• Right to Erasure

  You may request deletion of your data. This right is subject to legal retention requirements — we may need to retain certain records even after you ask for deletion.

• Right to Restrict Processing

  In certain circumstances you can ask us to pause processing your data, for example while a dispute about its accuracy is being resolved.

• Right to Withdraw Consent

  Where processing is based on consent — such as marketing emails — you can withdraw that consent at any time without affecting past processing.

ST77 is strictly an adult platform. The minimum age to register is 18 years. We do not knowingly collect personal data from anyone under 18. If a person under 18 has created an account by misrepresenting their age, their account will be closed and any deposits returned upon discovery, subject to verification.

If you are a parent or guardian and believe that a minor has registered on ST77 using your details or their own, please contact us immediately at [email protected] and we will investigate and act promptly.

ST77 may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable legal requirements. The "Last Updated" date at the top of this page will be revised whenever a change is made.

For material changes — those that significantly affect how your data is used or your rights as a player — ST77 will make reasonable efforts to notify registered players through the platform or by email before the change takes effect.

Your continued use of ST77 after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with any change, you should stop using the platform and contact support to arrange account closure and withdrawal of any eligible real-money balance.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a data concern, please get in touch with the ST77 support team:

Email: [email protected]

When contacting us about a data request, please include your registered account username, a clear description of your request, and — where applicable — the specific data or processing activity your request relates to. We aim to acknowledge all data-related requests promptly and resolve them within a reasonable timeframe.

For related platform policies, please also review our Terms and Conditions and Responsible Gaming page.